Shipping policy

At Aqua Earth, we aim to deliver your order quickly and securely. Please review our shipping policy below.

Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • Domestic (within United States): 3–7 business days

    • International: 7–21 business days (depending on destination and customs)

  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to courier issues, customs, or unforeseen circumstances.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • You can track your package using the link provided.

Customs, Duties & Taxes (International Orders)

  • International shipments may be subject to customs fees, import duties, and taxes imposed by your country.

  • These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Packages

  • Aqua Earth is not responsible for delays caused by carriers, incorrect addresses provided by customers, or customs clearance.

  • If your package is lost in transit, please contact us at support@aquaearth.us, and we will assist you in resolving the issue.

Contact Us

For any shipping-related questions, please reach out to our support team:
support@aquaearth.us